Last updated: 2026
This policy explains what Tree Care Chesterfield does with the personal details you give us when you fill in our enquiry or partner application forms. We are the "data controller" for that information under UK data protection law. If you have any questions, email us at [email protected].
Tree Care Chesterfield is an introduction service. We are not a tree surgery firm and we do not carry out tree work ourselves. We take homeowner enquiries and aim to pass them to independent local tree care professionals who can quote for the job and, if you go ahead, do the work. We also collect applications from tree surgeons who wish to become partners.
When you use the enquiry form we collect the details you choose to enter, which may include:
When you apply as a tree surgeon partner we may collect:
We use Google Analytics (gtag.js) only if you accept analytics cookies via the banner on this website. Analytics helps us understand how the site is used and measure form interactions, such as when someone starts or submits an enquiry or partner application. If you decline, we do not load Google Analytics. You can change your choice at any time using the "Cookie settings" control on the site. We do not ask for payment details.
Some pages in our advice section may contain affiliate links to products on third-party retailer websites. If you click one of these links and make a purchase, we may earn a small commission at no extra cost to you. Any page containing an affiliate link says so directly on that page. We only link to products genuinely relevant to the advice on that page, and an affiliate relationship never affects the accuracy of the advice itself. Clicking an affiliate link takes you to the retailer's own website, where their own privacy policy and terms apply, not ours.
We use homeowner details to match you with one suitable local tree care professional and to respond to your enquiry. We use partner application details to review suitability for partnership and to contact you about that application.
When you tick the agreement box on our enquiry form, you are giving us your consent to be contacted about that enquiry and to have your details shared with one suitable independent local tree care professional. Because you are asking us to find you someone who can quote for the job, we also rely on it being necessary to take the steps you've requested, at your request, before any contract is formed between you and that professional. If you also tick the separate, optional marketing box, we rely on that specific consent to send you tips or offers, and you can withdraw it at any time without affecting your enquiry.
For partner applications, our lawful basis is legitimate interests: it is reasonable for us to process a business's details in order to assess whether to work with them, and we believe this does not override the applicant's own rights and interests.
For analytics cookies, our lawful basis is the consent you give (or withhold) through the cookie banner described below.
To do what you have asked, we share your enquiry with one suitable independent local tree care professional operating in your area, so they can contact you and provide a quote. We may receive a referral or introduction fee from that professional for making the introduction; this costs you nothing and does not change the quote you are given. Once we introduce you, that professional becomes responsible for how they handle your details under their own data protection obligations, and any work you agree is a contract directly between you and them, not us.
Our website and forms are hosted by Netlify, which processes form submissions on our behalf. Enquiries and applications may also be handled for us by Kwise Web, an independent website and operations partner. Analytics data is processed by Google as described above. We do not sell your details to data brokers or pass them to anyone for their own independent marketing, and we only use them to market to you ourselves if you have ticked the optional marketing box.
We keep enquiry and application details only as long as needed to deal with your request and for a short period afterwards in case you get back in touch. After that we delete them. You can ask us to delete your details sooner at any time.
Under UK data protection law you have the right to ask us for a copy of the information we hold about you, to have it corrected or deleted, and to withdraw your consent. To do any of these, email [email protected]. If you are unhappy with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk.
We may update this policy from time to time. Any changes will appear on this page with a new "last updated" date.
Tree Care Chesterfield is a free introduction service — we don't carry out tree work ourselves. Send a few details and we'll aim to connect you with one suitable independent local tree care professional, usually within one working day, who will contact you directly to quote.